Opal Microsystems

Network Services

Supported Environments

Windows Server 2003 (all varieties)
Windows Server 2000 (all varieties)
Windows NT Server (all varieties)
Windows XP
Linux
Unix
Mac
Sun

Why use Opal network services for my IT demands?

Information Technology is the cornerstone of modern business operations. IT systems need to be logically designed and implemented. Once your IT infrastructure is in operation it must be maintained with minimal downtime or interruption to users. Opal will provide you with the peace of mind you demand by providing IT solutions that are reliable, innovative, and cost effective.

Outsourcing to Opal. Your complete IT solution

At Opal we employ specialists from different IT disciplines, so that you don't have to. Opal has the personnel you require in order to maximize your IT efficiency, allowing you to focus on your business growth, not your IT infrastructure. Our qualified staff comprises:

Microsoft Certified Professionals
Network Design and Maintenance technicians
Linux and Unix experts
Web Designers and Programmers

Let Opal manage your business's IT demands, saving your valuable time and money. Escape the limitations and expense of hiring IT professionals internally.

Is Opal IT outsourcing right for my business?

Ask yourself the following questions:

Will money will be lost while the network is down?
Will employee productivity suffer while the network is down?
Will my customers suffer as a result of data unavailability?

In all cases the answer to these questions is absolutely. By using Opal for your IT solutions, your profitability, employee productivity and customer satisfaction will all be greatly enhanced.

What is Opal Scheduled Maintenance?

Scheduled maintenance is a proactive method of network support, the ability to prevent subsequent downtime due to failures. How does this save your business money?

IT costs are greatly reduced by using scheduled maintenance.
Defective hardware or software problems can be fixed before failure occurs, eliminating or minimizing downtime.

Let Opal set up a scheduled network maintenance program, customized to provide your business with a cost effective method of keeping your network systems online and in peak condition.

What is Opal On Call Service?

Even with the most rigorously tested and robust network failures do occur. In such a situation your IT system needs to be restored to its former efficiency as quickly as possible. Opal on call service is your solution.

We will dispatch an Opal network specialist.
Requests for on call service can be made via telephone, email, or through the Opal client service request system. http://clients.opalmicro.com
On call services can be used in conjunction with Opal maintenance agreements.

In the event of network failure, Opal can minimize your IT downtime.

Does Opal have Service Contracts?

Opal offers service contracts customized to your business needs. Services are geared specifically to your organization. Don't waste valuable time and resources on services that your business does not need.

Customizable service contracts.
All service contracts include scheduled maintenance visits.

Opal Service contracts are tailored to your business needs and budget.

Opal Backup Planning

Opal will work closely with your business to make sure that even if a catastrophic failure occurs, your mission critical data will still be secure. Disaster recovery planning should be an integral part of any business operation and Opal will make sure your data is available in event of any unforeseen occurrences.

Who can I talk to about Opal Network Services?

Please contact Opal for Network Service inquiries. We can be reached via:

Telephone: 1-866-312-4447
Fax: 613-226-5159
Email: sales@opalmicro.com

One of our specialists will be happy to meet with you to discuss your requirements and budget. We can then provide you with a written design proposal based on your criteria.